• Blog February 1, 2021

    What are the Benefits of AI Chatbots in Modern LMS?

    2 Minutes Read

With technological advancement, organizations are shifting towards an eLearning approach to deliver an engaging training experience. Modern corporates invest a huge number of resources in delivering effective Learning and Development (L&D) programs. Have you ever thought of using a tool that can improve your L&D strategy? You might need to utilize the AI chatbot feature of modern Learning Management Systems (LMS) to create interactive learning experiences to meet the personalized needs of all.

With the emerging scope of Artificial Intelligence into online learning, the use of smart chatbots will continue to rise. AI-enabled bots provide an intuitive learning experience by enabling people to access the courses of their interest. Rather than picking items from the drop-down menus or tapping screens, learners can simply interact with a chatbot and access the most relevant courses at the point of need. Here are some of the advantages of using chatbots for corporate training:

  • AI chatbots support training based on learner recommendations. Based on the concept of deep machine learning, LMS chatbots understand the learners’ needs and provide relevant courses to accomplish their unique training goals. For instance, if an employee is consistently performing poorly in compliance training, then a chatbot would recommend refresher courses to improve the skills and ultimately performance.
  • When leveraging the benefits of chatbot functionality in modern LMS, organizations ensure delivering training anytime and anywhere. Learners can access online courses across multiple mobile devices such as laptops, smartphones, and tablets. Also, AI-powered bots support training on-demand and even on the go, thus improving on-the-job productivity and training efficiency.
  • Chatbots initiate a conversation through dialogue to optimize learner engagement. Faster enablement of relevant information imbibes a feeling of interaction, enabling learners to close their skills-gaps, improve knowledge retention, and enhance learning outcomes.
  • Chatbots also serves as an instructor by providing online quizzes and assessments for intended learners. Modern LMS integrates the chatbot feature that helps to assess learners’ performance by providing constructive feedback. AI-focused bots can also send timely reminders on upcoming training programs, thus helping employees to engage, upskill, and stay productive at work.
  • Using the chatbot feature, learners can undergo training on the go, thus reducing their dependency on classroom training. Chatbots cater to diverse training needs like compliance, onboarding, skill development, and others. As a result, employees can effectively apply what they learn, thus improving their skills, accelerating performance, and improving learning uptake.

Undoubtedly, the future of corporate training lies in the adoption of automated eLearning tools such as chatbots. With the deployment of technology-aided and performance-led LMS, most organizations are leaning towards the use of chatbots to deliver an enhanced learning experience. AI chatbots have a lot to offer when it comes to improving L&D strategy while making training more interactive, personalized, and performance-driven.

Are you looking for a feature-rich LMS that supports AI-enabled chatbot functionality? If yes, then Unlock Learn can be a perfect choice! From personalized learning, interactive videos, and intelligent reporting to AI chat, integrations, gamification, and more, Unlock Learn caters to the training needs of every industry. You can request a Free Trial to explore the use cases and features of the proprietary training platform.

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